Receptionist / Care Navigator - Halstead, United Kingdom - Primary Care Careers

Primary Care Careers

Verified Company

Halstead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

Hedingham Medical Centre are seeking a receptionist/care navigator to join our growing practice on a part-time basis for 10.5 hours per week, covering Monday 13:00-18:30 & Thursday 13:30-18:30, across our two sites.

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

The main responsibilities of the role include:

Greeting and directing all patients;
Making appointments and giving out appointment cards, where required;
Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.;
Dealing with requests for information, and managing problems and complaints;
Advising patients of practice procedures;
Registering new patients;
Answering the telephone, promptly.
Wellmotivated and enthusiastic.
Excellent interpersonal, communication & organisational skills.
Ability to work well under pressure.
Cando attitude.
Computer literacy.
Flexibility to provide holiday and sickness cover.
Ideally NHS experience and familiar with SystmOne.

About Us:

We are rated Good by the CQC and have a practice population of 9320 patients and dispense to 55% over our two active sites in the Hedinghams, with plans to move to a purpose built site very soon.

We offer 5.6 weeks annual leave (pro rata) and an NHS Pension.

**Disclosure and Barring Service Check