1st Line Support Analyst - Hinchingbrooke Business Park, United Kingdom - Hancock and Parsons
Description
1st Line Support Analyst Required for an exciting opportunity with a rapidly growing organisation to work on a busy Service DeskTo be considered you should have excellent communication skills and most of the following Monitoring Tools (NOC)
- Knowledge of Virtualisation Environments
- Knowledge of Storage Platforms
- Networking skills
- Firewall skills
- ITIL Experience
- Educated to GCSE level in Math's and English or equivalent.
- Good communication skills.
- Microsoft Server and Desktop OS
- Installation of Windows OS
- Microsoft Exchange & O36
- Proven Customer service skills.
- Positive, enthusiastic and supportive individual.
- Ability to take ownership of and progress issues.
- Ability to work under pressure.
- Ability to work in a team and to support team members.
- Excellent communication and interpersonal skills.
Hancock and Parsons Ltd is acting as an Employment Business in relation to this vacancy.
Hancock and Parsons Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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