Client Services Team Leader - Richmond, United Kingdom - Savills

Savills

Verified Company

Richmond, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a billing manger, you'll need to balance your time between managing a smaller patch of personal clients, with investing in your team's development.

This will enable you and them, to take full advantage of our un-capped commission structure.

At Savills, we understand that nurturing our staff and allowing them to grow in a supportive environment, not only benefits us but also them in reaching their full potential and career goals.

The Hive has been reimagined as the new Client Services Department, fit for the 21st century. This team plays a vital role in Savills' long term growth strategy.

It requires a person who is able to handle rapid growth, embrace new techniques, balance multiple projects at any one time and be driven to advance their career, in a company with endless possibilities.

Role Responsibilities

Motivate and engage the team to hit their targets and exceed expectations
Have a winning strategy for New Business
Achieve individual targets for calls, market appraisals, instructions, and revenue
Recruit, onboard and train
Build a positive and productive team culture to drive results and engagement
Manage a team of Consultants, providing consistent coaching and guidance
Monitor the performance of the team and provide regular performance updates to the Head of Outbound Sales
Identify and address any performance issues within the team
Develop and implement team training plans to upskill team members and improve performance
Ensure systems are being used accurately
Ensure that all team members are following all Hive procedures, processes and frameworks

Essential Skills and Experience