Front of House Receptionist - Banbury, United Kingdom - Graf UK Ltd

Graf UK Ltd

Verified Company

Banbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you the friendliest, bubbliest, and most positive person in the room? Do you thrive on making others feel welcome and ensuring their experience is exceptional? If so, Graf UK Ltd, a leading company in the water management industry, is looking for you to join our team as the Chief Concierge at our head office in Banbury, Oxfordshire.

As the Chief Concierge, you will be the first point of contact for all guests and visitors to our premises.

You will be the welcoming face that leaves a lasting impression and makes everyone feel at home.

Whether it's a visitor coming in for a meeting, product training, or simply to drop something off, you will be remembered for being the most welcoming and friendly person they've interacted with that day.

Responsibilities:

Answering phone calls and door enquiries with professionalism and warmth
Providing exceptional customer service and assistance to all guests, ensuring their needs are met promptly and efficiently
Managing and maintaining the reception area, ensuring it is clean, organised, and presentable at all times
Assisting team members with administrative tasks and providing support to help them succeed
Proactively anticipating and fulfilling guest needs, going above and beyond to exceed their expectations
Creating a positive and welcoming environment that reflects Graf UK Ltd's values and brand image
Managing deliveries and coordinating with relevant departments to ensure smooth operations

Perks:

Competitive salary and benefits package
Opportunity to work in a dynamic and fastpaced environment
Chance to be the face of the company and make a lasting impression on guests
Collaborative and supportive team culture
Opportunities for professional growth and development
Access to Graf UK Ltd's products and services at discounted rates
Regular team events and activities

Requirements:

Previous experience in a customer service or hospitality role, preferably in a reception or concierge position
Exceptional interpersonal and communication skills with a friendly and approachable demeanour
Ability to multitask and prioritise tasks in a fastpaced environment
Strong organisational skills with acute attention to detail
Positive attitude, team player, and ability to work independently
Familiarity with MS Office Suite and basic administrative tasks
Flexibility to work fulltime hours, including very occasional evenings