Casual - Front of House Administrator - Hatfield, United Kingdom - University of Hertfordshire

University of Hertfordshire

Verified Company

Hatfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Casual - Front of House Administrator
Rate of Pay: £12:27 per hour plus 12.07% accrued holiday per total value
Working Hours: Full time (37 hours per week)- The Enterprise and Business Development department are looking for a customer-focused front of house administrator to support users of the co-working space within the Enterprise Hub. The post holder will be part of the Business Growth and Entrepreneurship team, which is responsible for the design and delivery of business support programmes and activities for a vibrant community of business owners, student entrepreneurs, mentors and academic staff who use the purpose-built Enterprise Hub. The role is required to work from the Enterprise hub (1st Floor), 5 days a week due to nature of the role (part-time working will be considered).- Under direct supervision from the Accounts Officer -and dotted line supervision from the Senior Programme Manager
- the role will provide administrative support including assisting with events related to the different business support programmes run by the team

Main duties & responsibilities:

To provide front of house customer service to visitors and members of the Enterprise hub
To act as the first point of contact for internal and external enquires regarding the Enterprise hub (1st Floor)
To ensure a high level of customer care.
To maintain a register of guests accessing the Enterprise hub (1st Floor)
To provide administrative support for the different programmes and projects delivered by the team, including supporting with the logistics of events.
To input records on the Customer Relationship Management (CRM) system, tracking and updating records as required.
To liaise with other teams and departments in the university, working collaboratively to coordinate meetings and events as required.
To assist and support the general office functions.
To support with any other relevant administrative duties related to the project and compatible with the role's grade.

Skills/Qualifications Required:

Previous experience in administration
Proficient in the use of the Microsoft Office package and data entry
Customer service skills.

Closing Date: 17th April 2023-
Reference Number: 051015
Please note we may close this advert early should we receive sufficient response

The University is required to meet UKVI visa regulations. Applicants who do not currently have the right to work in the UK will have to satisfy UKVI regulations before they can be appointed.