Customer Service Advisor - Cannock, United Kingdom - The Best Connection Employment Group
Description
The Best Connection is recruiting for aCall Handler for a Logistic company in Cannock on a Permanent basis.
You must have at least
1 years experience within a similar role. As part of the interview process you will be required to carry out competency testing on site.
The role will include:
- Handle high volume inbound calls from customers in a polite, helpful and knowledgeable way
- Manage and process customer orders and enquiries
- Understand and identify sales opportunities and liaise with external sales team accordingly
- Contact manufacturers to check part number stock availability & prices
- Liaise with customers of order progress
- Liaise with Technical for advice when applicable
- Processing payments whilst acknowledging confidential legalities
- General admin duties
The hours of work are Monday to Friday 09:00-17:30.
Pay is £20k with an increase to £22k after 6 months.
Due to location you must drive.
Benefits:
- 45 min daily break
- 28 days holiday inc BH (extra days accrued after 5 years service)
- Auto Enrolment Gov Pension Scheme; 3% contribution from FC & 5% from own salary
- Salary paid last working day of each month
- Free Eye Test with our nominated optician
- VIP Award scheme
- Social Events
- Corporate membership rate for Cannock Leisure Centre
- Wellbeing support & service
- Onsite rest area
- Free car park
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave prorata for PAYE (inclusive of statutory holiday)
- Canteen
- Ongoing Assignment
- Possible permanent position following a successful trial period
- Training Provided
More jobs from The Best Connection Employment Group
-
Cleaner Days
Edinburgh, United Kingdom - 2 days ago
-
Stores Assistant
Blackburn, United Kingdom - 3 weeks ago
-
Trainee Cad Programmer
Pershore, United Kingdom - 2 days ago
-
Housekeeper
Cambridge, Cambridgeshire, United Kingdom - 3 weeks ago
-
Painter
Glasgow, United Kingdom - 2 weeks ago
-
Warehouse Operative
Thatcham, United Kingdom - 2 weeks ago