Advice Session Supervisor - Rotherham, United Kingdom - Rotherham Metropolitan Borough Council

Rotherham Metropolitan Borough Council

Verified Company

Rotherham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Citizens Advice Rotherham & District (CARD)

Responsible to:
Director of Training, Quality & Welfare

Hours 30 hours per week

Term:
Permanent position

Location:
Home Based with some in person work

Salary:
£24,875 FTE, Actual £19,900 plus 4% pension contributions

Annual leave:30 days plus 8 Bank Holidays

Please note all staff are currently _working from home, Going forward this role will be required to work flexibly both from home but with the requirement to also attend engagements, outreaches and visit partners across Rotherham & District._

Exciting opportunity to join Citizens Advice Rotherham and District
***At Citizens Advice Rotherham & District (CARD), we have an ambition to solve a client's problem at their first contact whenever possible, to ensure clients are seen quickly and by the right person. It is our aim that Rotherham residents, funders and partner organisations see CARD as a service that helps people deal with their problems and not merely a service that gives out leaflets or signposts elsewhere.

This is an exciting opportunity to work within our Advice provisions to help us meet and support increasing demand for our Advice and Help to Claim services in these challenging times.

We're looking for someone who:

At least one year's recent experience of working in a local Citizens Advice as a qualified adviser and an ability to switch easily between Adviceline and holistic advice
Has previous experience of overseeing and delivering advice in a local Citizens Advice
Has excellent communication skills
Demonstrable leadership experience
Has worked with volunteers and is passionate about involving them
Is able to work independently & on own initiative
Has a professional, cando and positive attitude to achieving objectives
Is Flexible and has the to ability to adapt to meet service needs

Are you looking to make a real difference for your community?

Please visit our website and read the full job description for more details on the day-to-day tasks.

About us:

How to apply:

Closing date: 9am Tuesday 23rd of May

Interviews:
Thursday 25th of May

Please note CV's are not accepted.

Interviews will take place via Zoom