Administrator - London, United Kingdom - Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will be a member of the Single Point of Access (SPA) team and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals.

The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers, and health professionals.

They aim to make effective use of resources, reduce duplication, and ensure that referrals are effectively and safely managed through the system.

They ensure that appropriate referrals are accepted, and any urgent needs highlighted to the appropriate clinical services.

The Harrow SPA is open;
Monday - Friday from 8am - 8pm

Weekends and Bank Holidays 8am - 4pm

The post holder will work 37.5 hours per week within the SPA's operational hours

Just as we care about our patients' wellbeing, we care about yours

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role

Car lease scheme *T&C's apply

Flexible working options

Annual travel card loan

Training, support and development in your career

Process new referrals in accordance with local Standard Operating Protocols (SOPs)

Book clinics and appointments and manage cancellations or amendments in a timely manner

Maintain health records as required and according to local SOPs

Utilise relevant electronic patient record systems to enter and retrieve patient data ensuring all details are accurately recorded in a timely manner

Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.