Clerical Officer - Leeds, United Kingdom - Leeds Community Healthcare NHS Trust

Leeds Community Healthcare NHS Trust

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will be responsible for their designated workload within their service area with access to support, advice and management from an appropriate senior member of staff.

The post holder will work to professional standards and guidance at all times.

The post holder will be responsible for providing and maintaining an efficient and professional customer focused administrative support function to the service users of Leeds Community Healthcare NHS Trust (LCH) and related providers ensuring discretion and confidentiality at all times.

Key Responsibilities 1.

Administration 1.1. First point of contact for service users, signposting clients to appropriate departments. Ensuring all telephone calls are received and dealt with in a courteous and diplomatic manner. 1.2.

To provide an administrative support function to all LCH services within the specified area ensuring delegated tasks are completed within the agreed timeframe and within the boundaries of competence.

1.3. To assist in maintaining service delivery create, manage and maintain electronic and paper based systems working within agreed guidelines. 1.4.

Responsible for ensuring internal and external communication i.e. post/faxes is distributed appropriately and dealt with in a timely manner. 1.5.

To arrange and book meetings for service area ensuring rooms are appropriate for use, including hospitality and equipment if required.

1.6. To monitor and maintain stock. Carry our weekly stock checks, ordering stock as required on a weekly basis. Receive, check and distribute stock as necessary adhering to standing financial instructions (SFIs).

Responsible for ensuring that photocopiers/fax machines are well stocked with paper, replacing toners as necessary and completing usage forms. 1.7. Ensure all Local Operational Procedures are adhered to. Maintaining safety and security of the building eg signing in and out.

1.8. To act as central reporting and information point for maintenance and suppliers (e.g. photocopier repairs and reporting building faults if required) and signposting where appropriate. 1.9.

To maintain appropriate records for audit purposes To ensure fire regulations are adhered to.

This may require acting as the nominated Fire Person depending on location and include weekly test of fire alarms and responding to alarms in buildings ensuring compliance with local procedures.

1.11.

To provide appropriate cover if required within an agreed area to maintain service provision Complies with the Policies and procedures of the Trust.

1.13. Participate in audits within the scope of the role