Settlements Administrator - Liverpool, United Kingdom - Gibbs Hybrid
Description
Settlements AdministratorMy financial services client based in Liverpool requires a Settlements Administrator to join a Transaction Processing and Post Trade Services team on a permanent basis.
This role is paying up to £24K and will be based in the company's offices in Liverpool citycentre, with the flexibility to work from home 2 days a week.
Job Description:
- Cash and stock break resolution
- Responsible for review, investigation and response on client queries
- Assisting manager on projects and client meetings
- Testing for releases, functional changes, and adhoc testing
- Day to day settlements duties and tasks
- Chasing counter parties for outstanding trades
- Ensuring accounts are fully funded
- Resolving blocked or rejected trades
- Managing stock positions to ensure securities are in the right place
- Keeping procedures updated
- Saving down and learning market information
- Provides quality client service (occasionally complex) and support to internal and external clients on a daily basis, including phone interaction, problem resolution and updates to client accounts in a timely manner.
- Performs (sometimes complex) operational tasks in a product or functional area, including processing updates to client trades. Conducts independent analysis of settlement issues to resolution.
- Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Accurately reconciles and resolves cash and stock differences.
- Provides product knowledge and technical assistance as necessary.
- Responsible for the quality and completion of own work.
- Proven track record of delivering excellent client service
- Ability to adapt to change and use initiative to overcome challenges
- Must have intermediate knowledge of Microsoft Office products (specifically Word, Excel, Outlook)
- Understanding of International market settlements, securities settlements desirable
- Use of SWIFT messaging software desirable
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