Orthopaedic Injuries Legal Advisor - Liverpool, United Kingdom - Carpenters

Carpenters

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Tithebarn Street Liverpool:

REFERENCE:
02/23/08

CLOSING DATE:
3/28/2023 12:00:00 AM

Salary:
£30,000

Job Purpose:

Key Duties & Responsibilities:

Ensure clients (lay and insurance) are kept informed and up to date on a regular basis throughout the life of the claim.
Build a rapport by speaking/meeting with clients when possible to ensure a consistency of service and to ensure insurers loyalty to the Firm
Check the authenticity and validity of claims by speaking with clients regularly on potentially difficult files
Build a relationship with clients to minimise the possibility of complaints and to enhance the reputation of the Firm and the service it provides
Ensure that clients are kept updated and provide a first class servic
Maintain pro

- active communication with clients (lay and insurance) to ensure all heads of claim are discussed with the client at the outset and throughout the claim

Obtain all relevant documentation from clients at the outset.
Obtain relevant medical reports and progress claims in a timely manner
Discuss liability and/or quantum offers with the relevant parties, making use of the telephone rather than letter whenever possible.
Consider, and advise clients on, issues of contributory negligence as and when they may arise.
This role is about maximising damages and costs turning portal claims into the fast track and/or multi track.
Ensure clients receive an excellent level of service and good outcome.
Assist new or less experienced members of the team with any issues in terms of clients, referrers, external agencies and procedure etc.
Liaise with Team Leader and/or Head of Department to take more contentious files and deal with them under supervision to expand knowledge and experience
Where applicable increase numbers of multitrack cases within caseload to further develop own level of experience

Experience & Knowledge:

A Solicitor, ILEX qualified or file handler experience in the personal injury field
A proven track record of running a successful fast and/or multi track caseload within a personal injury environment
Excellent client care and analytical skills, to include providing written and oral advice in a clear concise manner
The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc
The ability to create and foster a "can do" culture to raise efficiency and productivity
Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.

Benefits:

Minimum 25 days' holiday plus bank holidays
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan claim back dental / physio / optical appointments
My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy