Clinic Receptionist - Tamworth, United Kingdom - CARE Fertility

CARE Fertility
CARE Fertility
Verified Company
Tamworth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

As a Clinic Receptionist (or Patient Services Executive as we'll call you), you're an ambassador for Care Fertility in all of your interactions, whether it's meeting and greeting patients as they arrive at the clinic, or answering the phone to respond to enquiries.


  • Delivering firstclass service to everybody is second nature to you, you're friendly, passionate and positive. You deliver a memorable experience of all our patients.
  • You have great attention to detail and you demonstrate this when you're registering new patients, or inputting their data on our systems everything is done accurately.
  • It's essential that you've got outstanding customer service skills and you've worked in a reception/front of house role with high value customers. Your communication skills are exemplary, you're polite, courteous and helpful to patients at all times.

Location/Benefits:

  • This is a fulltime role working on a rota between 08:0017:00 Mon to Fri (with 1 in 4 Sats).
  • Primarily based at our Tamworth clinic (Ventura Park, B78 3HL), however due to absence/illness there will be a need to work occasionally from our Birmingham clinic (27 Highfield Road, Edgbaston B15 3DP).
  • In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.
  • Salary of £23,000
  • 33 Days annual leave (inc. public holidays)
  • Pension scheme
  • Life assurance
  • A range of other benefits including retail discounts, a wellbeing hub, holiday trading.
About us

  • We're Care Fertility, we're the largest private provider of IVF and fertility treatment in the UK.
  • We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
  • We are leading the future of fertility healthcare and we help our patients through the most innovative science supported by exceptional and intuitive digital experience.
  • We don't just care, we are Care.
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