User Researcher - Cheshire, United Kingdom - RSR Public Safety

RSR Public Safety

Verified Company

Cheshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

RSR is a public safety & enterprise security recruitment specialist.

We assist public safety employers to find the right talent.

We assist all employers when they want to source experienced public safety and enterprise security staff with key skills and experience.

We are currently recruiting on behalf of one of our Public Sector Clients in Cheshire for a User Researcher.

You will be working on the on the first year of a project, which will deliver the SAR tool and a searchable database product.

This role is on a 6 month contract. The pay will be competitive.

Main Duties:

Gather information about their requirements and to find out what needs researching, designing or usability testing
Understand qualitative research methods
Have an awareness of costs and budgets
Put users at the centre of a design to make it simple, easy to use and good looking
Be confident in your presentation skills in order to present the stages of the design development to business users
Designing and running contextual and discovery research to develop a deep understanding of the needs of all users of a service
Managing the usability and accessibility testing process from recruiting participants, designing test tasks, and preparing discussion guides, to test moderation, analysis and presenting results.
Effectively communicating user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users (including presentations at show and tells, designing and maintaining research outputs on the team wall, formal reports).
Working closely with designers and developers to turn user research findings into stories and actions that lead to valuable product and service features.
Working closely with analytics colleagues to define user centred KPIs, to create a rich picture of user behaviour to tell the full story of how and why people use our services.

Essential Requirements:

Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods.
Strong understanding of strengths and limitations of different research methods.
Proven experience of presenting user research findings in a wide variety of formats and contexts.
Proven experience introducing and establishing user research practices in an organisation.
Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services
Previous experience within government services.

RSR Justice is member of the Red Snapper Group.