Telecare Officer - London, United Kingdom - Royal Borough of Greenwich

Royal Borough of Greenwich
Royal Borough of Greenwich
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Greenwich Telecare service is 24hr emergency service for elderly and vulnerable people, supporting them to maximise their independence with the use assistive technology in their own homes.

Customer Services are seeking to recruit 3 x Telecare Officers (2 x Permanent contracts and 1 x 12 month Fixed Term contract)


Your role will be to undertake the day-to-day duties of the Telecare service, providing emergency call handling and response to the most vulnerable people in the borough.

In addition, you will offer support to the OOH service and work cross-functionally when required.

  • Excellent customer service and interpersonal skills
  • Good understanding of the Telecare service, Assistive technology and alarm receiving platforms
  • To be Enthusiastic and committed to delivering professional and highquality service
  • To be able to deal with customers who are distressed/stressed/vulnerable over the phone and in person
  • Excellent communication skills written and oral
  • Be able to work under pressure and on own initiative
  • Be resilient and calm in emergency
  • A full UK Divining licence
  • Enhanced DBS Check

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DBS:
This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974).


Advert Close:
All vacancies close at midnight unless otherwise stated.


Salary:
Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Organisation

  • Royal Borough of Greenwich
  • Reference


  • REC/23/0028

  • Salary Details

- £ £3173
  • Additional Allowances
- n/a

  • Location Postcode
  • SE18 6HQ
  • Job Term and Hours per Week
  • Permanent and Fixed Term available; 3
  • Closing Date
  • 12 May 2023
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