IT Support Engineer - Shrewsbury, United Kingdom - Experis LTD

Experis LTD

Verified Company

Shrewsbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Support Engineer - Infrastructure Systems

£25,000pa to £27,000pa + Excellent Benefits Package + Training & Development

MS Window 10 & 11, MS O365 Administration and Support, Active Directory Administration, MDM / Mobile Device Management, Laptops, Tablets and Mobile Phone Support, Windows Servers 2016/2019, LAN/WAN & LAN IP Addressing, Wi-Fi Network Administration,IP Telephony & VPN's, ERP Systems Support, Helpdesk & Helpdesk Ticketing System experience

Shrewsbury, Shropshire

After recent years of very successful and structured growth, this modern learning organisation are seeking to enhance the IT Infrastructure Support Team by recruiting a challenge motivated IT Support Engineer.

This role is pivotal but challenging, diverse and rewarding and will offer you an opportunity to grow technically as the breadth of in-house technology and pipelined projects are substantial.

The person required will require energy, tenacity, patience, teamwork and the flexibility to go the extra mile and offer a 1st class customer experience.

In return you will join a leading company that is experiencing growth, has a supportive and friendly environment, a very competitive starting salary and a solid bridge toward technical and personal development.

Key technical experience required will include:

MS Active Directory, MS Window 10 & 1
MS O365 Administration and Support
Active Directory Administration
MDM / Mobile Device Management, Laptops, Tablets and Mobile Phone Support

Windows Servers 2016/201

LAN/WAN & LAN IP Addressing
Wi-Fi Network Administration
IP Telephony & VPN's
Helpdesk & Helpdesk Ticketing System experience
ERP Systems Support

Your "Day to Day" responsibilities will involve:

As part of a team of four, provide professional end user support of business systems and IT equipment, ranging from entry level support to more advanced support issues across the business (circa 100 users), with occasional travel to other sites as required
Administration pf Laptops, PCs, Servers, Tablets, Mobiles, Hand-Held and Network Devices, ensuring all prerequisite software is installed, fully operational and tested to technical standards
Monitor scheduled business system job queues and scheduled jobs.
React promptly to any issues, communicating with the business and escalating to suppliers as necessary
Monitor system backups and recovery as required by the business
Maintain software license inventories to assigned users
Maintain IT stock levels with starter and leaver hardware collection, and assist in maintaining IT asset and license registers, and deployment of new hardware
Assist in maintaining and creating technical documentation and procedures

Technology accreditations such asan IT BTEC, CompTIA, MCP,MCSA, MCSE are desirable but will not take precedence over solid and proven IT Infrastructure Support experience.
**R ise above your peers in Call John McManus at Experis ITontoday