Quality Information Officer - Coventry, United Kingdom - University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire NHS Trust

Verified Company

Coventry, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder is responsible for providing a comprehensive and confidential administrative support for the Quality Information team in accordance with Departmental, Trust and National standards, policies and procedures.

To act as a source of advice and guidance regarding Datix, Policies and Procedures and Quality Information processes.

Prioritise all incoming work on a regular basis, responding promptly, appropriately and communicating clearly in relation to urgent/important issues
To review electronic Incident report forms on the Datix System for accuracy and consistency in accordance with departmental requirements
To ensure quality of data on the Datix system complied with the National Reporting & Learning System (NRLS) and future Learning from Patient Safety Events (LFPSE) requirements.
To facilitate the correct level of access for users on the Datix System in accordance with Information Governance

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellencedesignated organisation - please click the link for further details about this prestigious award.

Pathway To Excellence - University Hospitals Coventry & Warwickshire )

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

To assist the Quality System Specialist in providing administrative support to the functions and processes required for the effective use of the Datix System, including administrative support for implementing changes and enhancements to the Datix System.
To manage the DatixMail Inbox daily to facilitate prompt responses and actions to queries and requests.
To produce statistical reports from Datix as and when required, including evaluating data to identify trends for escalation to the Patient Safety & Risk Team.
To provide administrative support for the Policies, Procedures and Strategies process to ensure timely uploads of new or updated Policies, Procedures and Strategies.
Assist in maintaining an effective communication model for the Quality Information Team, including participating in regular huddles, answering telephone enquiries in a courteous and timely manner and respond to routine enquiries. Provide support for the department intranet page and communication media when requested
Provide administrative support for the wider Patient Safety & Risk team as directed by the Quality Information Lead.