Care & Support Administrator - Tottenham, United Kingdom - Newlon Housing

Newlon Housing

Verified Company

Tottenham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are Outward, a forward thinking and inclusive charity based in north east London supporting people with care and support needs to live with dignity and purpose.

Our work is diverse
- supporting people with learning disabilities to live independently in their own homes, supported holidays and short breaks in our beautiful country side retreat, dynamic young people's services and specialist outreach work, enabling people with complex autism conditions to thrive in the community. We are proud to deliver high-quality care and support services for over 45 years and are passionate about our values to Engage, Enable and Empower people.

If you are looking to build a rewarding career with a not-for-profit organisation, come and join our team.

We are looking for a highly motivated individual who can multi task and meet deadlines in our very busy Care and support department.

You will be supporting a wide variety of functions - recruitment of Volunteers, monitoring and updating databases, connecting with external professionals and preparing materials for events and updating guidance.

Main duties include:

Provide a customer friendly service responding to all incoming calls in a courteous and helpful way
To liaise with external consultants, setting up meetings and workshops as required
Assisting with the volunteer recruitment and management process.
To support the Volunteering team with ensuring all records are up to date, and all volunteers have been adequately supervised in their placements, using our online database.
To assist with Volunteering, Community Engagement and Coproduction events.
Manage the IPOS procurement system ensuring all the required process is followed and all invoices are paid correctly and timely
Provide administrative support to the Care and Support team, including note taking
Managing and facilitating onsite events, ensuring relevant materials and paperwork are ready
To prepare the on call rota, ensuring cover at all times and communication with services around any changes
To support the care and support team around admin relating to policy, procedure, protocols and updating of forms

What we expect:
We are looking for someone that is highly organised and enjoys organising work streams and processes.

We want to hear from you if you are willing and eager to learn or may even have previous experience as an administrator.

A good level of English language, literacy and numeracy skills and good IT Skills (Word, Excel, Outlook and Database) are essential.

Yes compliance is important, but having the right inquisitive way of working and the ultimate desire to enable the organisation and the people we support to flourish is essential.

Contract:
Permanent Part time hours per week

The hours can be worked flexibly over 3 full days or 4-5 shorter days - flexible working requests welcome

Benefits
We value everything our staff do for the people we support, so we provide a great benefits package: