Administrator (M/F/d) - Buckshaw Village, United Kingdom - Prestige Appointments

Prestige Appointments

Verified Company

Buckshaw Village, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_We set science in motion to create a better world and have done so for over 100 years._

Through our diverse and passionate global workforce of 14,000+ professionals - we've become a trusted provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & appliedmaterials industries.

Thanks to our global infrastructure, our team's contributions reach many parts of the world and have a profound and positive impact on people's lives.

If you want to help us solve the world's most complex challenges and join an inclusive community that supports your career development - you belong here, with us.

Key Tasks and Responsibilities

Process Customer Order requests onto the inhouse bespoke system in a timely and accurate manner.
Raise any concerns with Internal Stakeholders to identify any potential issues through verbal and written communication.
Processes, via computer, all customer requests. Utilizes multiple and often complex systems, programs, and monitors in order to research information.
Raise Retail, Hire and Shipping invoices accurately through the inhouse systems.
Communicate and cooperate with Internal Departments to resolve any outstanding queries.
Looks for opportunities to provide solutions.
Makes recommendations on areas for process improvement.
Make decisions based on policies and past precedence, seeking guidance as necessary.
Accountable to performance metrics such as schedule adherence, productivity standards and quality standards.
Performs other duties as assigned.

Experience Required

High school diploma required; Bachelor's degree a plus
13 years applicable experience in a customer relationship type role (sales, call center, etc.)

KNOWLEDGE SKILLS AND ABILITIES

Strong communication skills, both verbal and written
Ability to work with members of the immediate team, as well as employees in other departments, while demonstrating the ability to work independently
Proven problemsolving skills and resourcefulness
Ability to manage multiple priorities in a fastpaced and complex environment
Good organization and time management skills
Attentive and active listening abilities
Ability to maintain composure and positive attitude during difficult times
Intermediate computer skills required; must be able to work in multiple systems concurrently, often using multiple monitors
Familiarity with SAP system helpful

Further Information:

Benefits will depend on the Country of employment, our Talent Partners will clarify full details

Bonus

Avantor Sciences is an Equal Opportunity Employer.

The collective talents and perspectives of our associates drive the good we create in the world - and why we are focused on building a diverse, equitable and inclusive culture.

Ensuring every associate isempowered to grow, succeed and shape our evolving culture.