Customer Service Representative - Bracknell, United Kingdom - Cantello Tayler Recruitment

Cantello Tayler Recruitment

Verified Company

Bracknell, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Representative

Cantello Tayler Recruitment are currently recruiting for a Customer Service Representative to join our client based in Bracknell.

The successful Customer Service Representative will be responsible for:

Providing excellent customer services, written, verbally and face to face
Working with operations team, the sales team and warehouse, to ensure understanding of individual customer requirements
Ensuring orders are processed accurately
Processing orders onto JDE Oracle system
Adhering to any stock allocations before releasing orders to Warehouse
Splitting, grouping, and updating orders
Ensuring orders are booked in, picked, packed, and despatched according to our customer's guidelines.
Following up delivery discrepancies

The Customer Service Representative will have:

Excellent communication skills
Order entry experience
Experience of using Amazon Vendor Central
An understanding of product barcoding and EU compliance for product supply in the retail sector
Competency using MS Excel & Outlook
GCSE's in English and Maths (grades A-C) or equivalent.