Customer Service Advisor - Coventry, United Kingdom - Matt Burton

Matt Burton

Verified Company

Coventry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MBA are recruiting for a highly successful financial organisation who are looking for a Customer Service Advisor to join their team in Coventry.

The most important thing for them is to help and support as many customers as possible. They value honesty,integrity and good old-fashioned customer service.

Having been voted one of 100 best companies to work for in The Sunday Times our client is well known for it its open, tolerant, inclusive culture.

You won't find any stressful or unachievable targets here, our client prides themselves on their great work-lifebalance and upholding their excellent reputation.

About the Customer Service Advisor role:

Taking inbound calls from our customers, acting as first point of contact
Supporting with matters such as balance enquiries, transferring money & opening new accounts
Building strong relationships with our customers to maintain our excellent customer service
Resolving any customer challenges

As a Customer Service Advisor, you will:

Be very customer focused with a passion for helping others
Have experience working in a fastpaced environment

- have strong communication skills and attention to detail

Be a team player with a flexible approach
Have the ability to solve problems with initiative

We want to help you grow

Not only do they want to expand their ever growing family of Customer Service Advisor's, they want to develop you Our client is driven to encourage ambitions and promote job satisfaction through training and paid progression schemes.

Job Details