Senior Administrative Assistant - Cheltenham, United Kingdom - Gloucestershire Health and Care NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
Join our team as a Senior Administrative Assistant at Springbank Community Resource Centre in Cheltenham.

As part of the Children's Community Nursing and Children's Complex Care team, you will play a crucial role in providing comprehensive administrative support to enable the delivery of high-quality care to families in Gloucestershire.


The Administrator will work as part of a team to support the effective administration of the caseload through the service from referral to discharge.

To understand various care pathways and take appropriate actions where care is incomplete/ongoing to ensure that service users receive the treatment and interventions necessary

To be able to plan and have responsibility for own work by developing an understanding the flow of work/priorities through the service

To review stock and order supplies as required through our procurement processes. Following up delays or non-deliveries as required.

Project the Trust values by demonstrating excellent customer care and professionalism in all activities


At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it.

This is the same approach we take for our employees.

We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards.

The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.


Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.


Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.


Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy.

The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.

Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people's skills and experience to deliver the best possible patient care.

So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

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