Lvi - Legal Admin Assistant - Liverpool, United Kingdom - Carpenters

Carpenters

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:

Tithebarn Street Liverpool:

REFERENCE:
06/23/05

CLOSING DATE:
7/14/2023 12:00:00 AM

Salary:
£20,120.00

Hours of Work:37 hours per Week

Monday-Thursday 9am - 5.30pm

Friday 9am - 5pm

Job Purpose:

To work within the firms Technical/LVI department providing an Administrative support function to the Managers and fee earners with the Department.

The LVI team deal with all aspects of litigated and non-litigated personal injury claims involving allegation of fraud and/or low velocity impact

Key Duties & Responsibilities:

Setting up Accident Claims on the company system relating to Personal Injury claims as directed from the Team Manager
Transferring cases to allocated fee earners within the LVI teams and/or across the business
Generating standard system driven letters
Keeping details of new claims referrals for MI purposes
Chasing for medical information, GP in relation to case files and updating records with the appropriate action
Reviewing clients GP notes and preparing a summary /chronology
Composing letters to clients/customers
Maintain proactive communication with clients and external agencies relating to claims
Maintaining adequate stock in all areas of office supplies including stationary and distributing when necessary
Providing cover to other areas of the business when necessary
Observing and maintaining firm confidentiality in relation to all communications and correspondence
Any other adhoc duties as and when required by the business
Taking responsibility for personal development and growth

Experience & Knowledge:

Good telephone manner
Good literacy and numeracy skills
Working knowledge of outlook, MS Word and Excel
Strong organisational and administrative skills
Strong communication skills both verbal and written
Customer focussed
Ability to cope under pressure
Ability to work to deadlines
An ability to work using own initiative within boundaries, as well as in a team, to achieve maximum results
Good attention to detail and an ability to work effectively with people across a wide range of levels and responsibilities.
Good organisation and time management skills
Some previous legal experience would be preferable

Benefits:

Minimum 25 days' holiday plus bank holidays
Hybrid working model
2 x Volunteering days to support charitable initiatives
Matched Giving up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan claim back dental / physio / optical appointments
My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy