Junior Client Services Executive - London, United Kingdom - iRecruit Partners Ltd

iRecruit Partners Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the Role:

Assist media and creative agencies, production houses, sales houses, media owners, broadcasters, digital and programmatic platforms to send adverts efficiently and accurately. This includes providing playout quotes, raising invoices, setting up user loginsand training new users whilst maintaining excellent communication throughout.?
Oversee the playout process including audio QC, copy instruction QC, checking audio has been sent successfully and troubleshooting queries should they arise.
Provide excellent daytoday helpdesk support to clients.
Carry out administrative and reporting tasks accurately and efficiently.
Participate in the design and testing of new product developments proactively contributing to marketing and client communications
Actively contribute to achieving and reporting key performance indicators (KPIs).

**About You

Attention to detail, ability to prioritise and problemsolving skills essential
Strong communication skills including excellent listening and written skills
A pleasant and friendly telephone manner for all client calls
Build phenomenal relationships with internal and external customers
Thrive in a busy but fun environment
Show adaptability and resilience
A knowledge of the media industry an advantage
SQL knowledge is an advantage
Microsoft Office knowledge, especially in Excel, is an advantage
Work well in a team, communicating and collaborating effectively
Ability to learn new software systems and processes quickly
Have a cando attitude that adapts to our clients changing business needs

Educated to Graduate level with GCSEs in Maths and English Language grade 5 or above or educated to A level with GCSEs in Maths and English Language grade 5 or above, along with 1-2 years' work experience.