Customer Representative - Liverpool, United Kingdom - ALPHAATOMIC LTD

Tom O´Connor

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Tom O´Connor

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Description

Customer Representative


As a Customer Representative, you will serve as the primary point of contact for our customers, providing assistance, answering inquiries, and resolving issues to ensure their satisfaction.

You will play a crucial role in building strong relationships with our customers and representing our brand in a professional and positive manner.


Duties:


  • Provide exceptional customer service to clients in person
  • Answer customer inquiries and resolve issues promptly and professionally
  • Analyse customer needs and recommend appropriate products or services
  • Up sell additional products or services to maximize customer satisfaction and company revenue
  • Communicate effectively with customers in person
  • Handle customer complaints and provide appropriate solutions or escalate to the appropriate department

Skills:


  • Ability to analyse customer needs and provide appropriate solutions
  • Excellent communication and interpersonal skills
  • Strong problemsolving abilities and attention to detail
Join our team of dedicated professionals who are committed to providing outstanding customer service.


Salary:
From £23,241.92 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Liverpool (preferred)

Work Location:
In person

Application deadline: 06/03/2024

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