Customer Co-ordinator - Redditch, United Kingdom - Pertemps Redditch Commercial
Description
Are you looking for a role within a growing company? Are you available immediately?Customer Co-ordinator
Birmingham -B37
Temporary to Permanent
£10.00 per hour
Monday to Friday 8:30am - 17:30pm
Role responsibilities:
- Booking employees in for interviews with managers/ directors of the business.
- Contact, progressing and chasing potential employees to ensure the onboarding process is completed in a timely fashion.
- Completion of all required eligibility paperwork and documentation
- Providing high quality customer support and direction
- Ensuring learners are supported throughout their learner journey.
- Working towards enrolment KPIs
- Accurately update and report on employee activity and identifying any issues or challenges
Requirements:
- Previous experience in customer service/ call centre environment
- Excellent communication skills telephone experience
- Able to work independently and as part of a wider team.
- Ability to prioritise and organise own workload to meet business needs.
- Computer literate
- Microsoft Software's including Teams.
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