Customer Service Assistant - Newcastle upon Tyne, United Kingdom - Raven Marketing

Raven Marketing
Raven Marketing
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About us
Raven Marketing is a small business in Newcastle upon Tyne. We are professional, collaborative and inclusive.


Our work environment includes:

  • Growth opportunities
  • Regular social events
  • Casual work attire
  • Relaxed atmosphere
Working hours

  • Monday-Friday, flexible

Responsibilities:


  • Provide customer service to customers in a professional and courteous manner.
  • Respond to customer inquiries in a timely and accurate manner.
  • Assist customers with product selection and ordering.
  • Resolve customer complaints and issues in a timely manner.
  • Maintain customer records and update customer information as needed.
  • Provide feedback to management on customer satisfaction levels.
  • Follow up with customers to ensure satisfaction.

Salary:
£25,000.00-£25,688.00 per year


Benefits:


  • Canteen
  • Company events
  • Employee mentoring programme
  • Onsite parking
  • Transport links

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Tips

Ability to commute/relocate:

  • Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
More jobs from Raven Marketing
See all jobs of Raven Marketing