Banqueting Usher - London, United Kingdom - House of Commons UK Parliament

House of Commons UK Parliament

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Positions

Band / Grade

Salary
- £14.30 per hour

Post Type

Concurrent (External + Internal)

Contract Type

Variable Hours

Working Pattern

Variable

Leave entitlement

Starting at 30 days per annum, prorata

Pension

Civil Service Pension Scheme

Closing Date

13th March 2023 at 12:00

Interview Date(s)

Interviews to take place on Monday 20th March 2023

Background

Catering and Retail Services (CRS) provides refreshments and catering for Members, their guests and staff as well as an extensive private banqueting function service and a retail section selling gifts and souvenirs.

There are several outlets offering formal dining and cafeteria style facilities including a busy banqueting operation which delivers over 900 events per annum catering for over 70,000 guests.

The Role

The main purpose of the role is to provide a service to guests and to always ensure the maintenance of good order and security, in and around the function rooms of the House of Lords.

Other responsibilities are to:

Introduce Speakers and ensure a smooth transition of speakers at events
Meet with the organiser at the entrance and guide them to the function room
Ensure guests vacate the room on time and escort to the correct exit gate
Ensure audio equipment is in place and working order prior to the event
Support the operations Manager to ensure a smooth running of the event
Act 'toastmaster as required'
To attend meetings as required to assist on the planning of wedding formalities
To collect and escort guests to and from other areas of the Palace as required by the Banqueting
Ensure the rules of the House are upheld

Competencies:

-
Reliable & Flexible - Ability to work reliably and flexibly as part of a team within a complex, challenging and changing environment, upholding the principles of equality, diversity, and inclusion at all
- **Judgement & Initiative**:

The ability to exercise sound judgement, take the initiative and demonstrate assertiveness in a difficult

- **Teamworking Skills - **Excellent team working
- **Customer Service Skills - **Good interpersonal and customer service skills, with the ability to deal tactfully and confidently with people at all levels.

Next Steps
More information on the role, the full list of duties/responsibilities and criteria can be found on the job description.