Clinical Pa - Liverpool, United Kingdom - Liverpool Women's NHS Foundation Trust
Description
The post holder will provide comprehensive secretarial and administrative support to designated clinical teams as described as receiving support in the Service Specification.
The post holder will be a key interface for patient enquiries, correspondence and for supporting clinicians' in managing clinical pathways including results and information requests.
An exciting opportunity has arisen for us to recruit a Full Time (37.5 pw) Clinical Personal Assistants for the Gynae team, to work within the Gynaecology Administration team.
Liverpool Women's NHS Foundation Trust delivers the highest standards of care for women, babies and families.
Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place.
We believe that this along with a strong dedication to research & innovation makes us thespecialist health provider of choice in Europe for women, babies and families.
We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.
Check out why Liverpool Women's NHS Foundation Trust is a great place to work using the links below:
Provide a professional clinical personal assistant service to an agreed set of clinicians.
- Services to be provided include secretarial support to Consultants, junior medical staffand AHPs.
- Working with the clinical staff to review admin in a timely manner.
- Provide administrative support to plan and organise MDTs and meetings as required.
- Receives, manages and actions correspondence in liaison with the relevant clinician.
- Maintain an up to date electronic and paper office filing system appropriate to therelevant department and undertakes filing in patient records in accordance with the Trusts Records Management Policy and the filing responsibilities for each clinical area.
- Management of clinical correspondence and results returned to clinicians andappropriate filing.
- Handles patient records as appropriate and ensures appropriate tracking as per records management policies and procedures.
- Provide a contact service for patients who contact the clinical team directly ensuringthe patient is passed to the relevant service or provided with the necessary advice and guidance exercising the necessary judgement when dealing with inquiries.
- Provide information and advice to patients as appropriate in relation to care activities,appointments and admissions.
- Coordinate the care of individual patients with complex conditions to ensure access toservices and continuity of care.
- Working with the divisional management teams to manage clinician rotas and oncallrotas as required.
- Establish excellent working relationships with the clinical and administrative staff.
- Ensures data entry onto Trust systems is consistent with workflows and followstandard operating procedures.
- Support activities as requested by the Clinical Administration Manager. This mayinclude longterm activities supporting particular aspects of the clinical service.
- Operate within the required behaviours and values of the Trust leading by example inthe delivery of the service's performance.
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