Emergency Department Receptionist - Chichester, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust

Verified Company

Chichester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are looking for a highly-motivated and enthusiastic individual to undertake the role of Emergency Department Receptionist.

You will be able to work independently and as part of a multi-disciplinary team, whose aim is to provide a polite, friendly and patient-focused service to patients attending a busy Emergency Department.

Previous applicants need not apply
You will have experience of dealing with the general public and be able to manage difficult situations. Good IT and keyboard skills are essential. You will need GCSE or equivalent in English Language together with good verbal and written communication skills.

You will have to work in a logical and methodical way but be able to multi-task whilst dealing with frequent interruptions.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating.

Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed.

We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in.

We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

You will need to be able to remain calm in a pressured and stressful environment. A good telephone manner, confidence and a positive attitude is essential. You will be able to demonstrate sensitivity and discretion when dealing with matters that are confidential in nature.

You will be expected to complete a number of administrative tasks and, therefore, must be able to multi-skill whilst ensuring that all work is completed to a high standard.

This role forms part of a fixed rota providing cover 24 hours a day, 7 days a week, 365 days a year.

You will need to be able to work days, evenings, nights, weekends and Bank Holidays, including Christmas and New Year on a fixed 4 week rolling rota.

You will need to be flexible to cover colleagues' shifts for annual leave and sickness, sometimes at short notice.

If you are a dynamic, friendly and adaptable personality who enjoys diversity, this could be the role for you.