Customer Service Advisor - Derby, United Kingdom - Derby City Council

Derby City Council

Verified Company

Derby, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Application closing date

01/03/2024

Working Pattern

Blank

Salary

Grade D £19,697 - £20,366 a year actual salary (£24,294 - £25,119 a year full time equivalent)

Contractual hours

Blank

Basis

Blank

Job category/type

Blank

Attachments

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Job description

Directorate:
Chief Executive's

Hours: 30 hours a week. Working between 09:00am and 17:00pm Monday to Friday on either a flexible or fixed hours arrangement. Some weekend and evening work may be required occasionally.

Contract Type:
Permanent

Location:
Council House with remote working

Make the most of your customer service skills in one of our exciting and challenging roles, where you'll respond quickly and accurately to a whole host of enquiries about Derby City Council's and its partner services.

The role

You must have:

GCSE at Grade C or equivalent in English and Math
A proven track record of dealing with the public in a customer service role
A flexible approach to working hours
Experience of using IT systems to record data accurately
A professional manner and willingness to want to "Be the Best"

Next Steps

Important Information
Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Remember to align your personal statement to the essential criteria in the Person Specification.

Equality, Diversity & Inclusion

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.