Ccc Administrator - Ipswich, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

East Suffolk and North Essex NHS Foundation Trust

Verified Company

Ipswich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Exciting opportunities has arisen for highly motivated individuals to join our admin team with the Suffolk & North East Essex Long Covid Assessment Service.

Can you remain calm under pressure? Do you have a can-do approach? If so, we want to hear from you.

We recognise that administrators are vital to the smooth operation of our service.

It is essential that the successful applicant can work efficiently & effectively as you will act as the first contact for patients that have been referred to the service.

You will join an established administration team currently based at 86 Sandy Hill Lane, Ipswich, working alongside a team of dedicated professionals including nurses, therapists, Social Prescribers and General Practitioners.

Your training will be at 86 Sandy Hill Lane, Ipswich which has free on-site parking. The opportunity to work from home will be available once full training has been provided.

This will require a strong and stable internet connection.

Distribution of referrals and paperwork from a shared mailbox
Outbound calls to referrers (GP Surgeries) regarding incomplete referrals or missing information
New referrals being processed in SystmOne
Appointment bookings for Video Group Clinics
SNELCAS & Chest Physio
Management of appointments telephone, video and face to face
Use of Outlook & Microsoft Teams
Outbound calls to patients offering appointments either VGC, initial Ax, follow up or final follow up.
Inbound calls dealing with general enquiries
Onward referrals referring patients to serviced deemed appropriate by SNEELCAS clinicians. Use of appropriate referral forms in SystmOne.
Ensuring Resource Directory is up to date with the latest information.
Management of data reporting using Microsoft Excel.

One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area.

We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.

Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone.

Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship.

All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.