Customer Service Advisor - Bolton, United Kingdom - D R Newitt
Description
Job Title - Senior Customer Service Advisor (Order Processing)
Location - Bolton
Salary - £22,000 - £23,000 + £5,000 bonus (Company wide bonus)
I am working with one of my favourite clients in the UK right now. They operate in one of the fasted growing sectors worldwide. They are recognised by the
Times top 200 international companies to track (coming in at number 23). This business works extensively with companies including
Tesla,
LG and
more.
- High Growth Business
- Fantastic culture
- New state of the art office
- Great progression opportunities
- Attractive bonus structure
- Great opportunity for learning and development
Key responsibilities
- To provide an efficient and effective telephone service to all callers coming into the Order Processing Team
- To demonstrate an ability to work with a variety of stakeholders
- To assist callers with basic requirements and facilitate the transfer to the correct department/person
- Ensure all calls are logged on the internal system in the appropriate manner
- Basic training on Order Processing to assist in busy times if required
- Learn the business and the industry to assist with your future growth
Profile
- Customer service / Order processing experience
- Excellent communication skills.
- Strong IT skills.
- Ambitious
- Proactive and capable of working individually as well as part of a wider team.
- Organised, logical and methodical
Job Types:
Full-time, Permanent
Salary:
£25,000.00-£29,000.00 per year
Benefits:
- Casual dress
- Company pension
- Flexitime
- Life insurance
- Private medical insurance
- Profit sharing
- Wellness programme
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
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