Resident Advisor - Glasgow, United Kingdom - Fresh Student Living

Fresh Student Living

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Resident Advisor

Collegelands, 0/1, 10 Havannah Street, Glasgow, G4 0UB

£19,500 Per Annum

Working Pattern:
Monday - Friday 9am - 5pm

Interviewing Immediately

Fresh are a multi award winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland.

We're looking for someone to support their residence and the wider operational team.

You will have the opportunity to balance the operational aspects of the role while creating a social and fun atmosphere to create a community where students want to live and work.

Fresh can offer you an exciting, collaborative, people first environment where you can build your own career in a fast-growing industry.

You will be the first point of contact for resident and perspective resident enquiries, providing exceptional support and service, you will be part of an accommodation team ensuring that the property is run smoothly, and the residence are supported.

As Resident Advisor, you will;

Organise events and open days for prospective and current residents
Cover the main reception during office hours, including sorting mail
Be the face of Fresh for residence, liaising with them on a regular basis
Undertake viewings with potential residents, providing them with the uptodate information relevant to their query.
Ensure that the reception and management suite is clean and tidy and adheres to Health & Safety requirements
Receiving and processing payments, monitoring and chasing rent arrears
Filing and maintaining customer data, ensuring the database is up to date
Liaising with maintenance and accommodation team to ensure any issues are logged and resolved promptly

This role would suit you If you are;

A people person, who can provide excellent customer service
Someone who is organised, and detail orientated
A calm and professional individual
Adaptable to different situations with varied communication styles

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life.

If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in

**We can't wait to hear from you.