Export Customer Service - Shirley, United Kingdom - Pertemps Redditch Commercial

Pertemps Redditch Commercial

Verified Company

Shirley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

World leading manufacturer based in Solihull are recruiting for an Export Customer Service to join their growing busy department dealing with International Customers providing an exceptional customer service experience.

Responsibilities:

Proactive and reactive customer service and Sales communications
Process orders
Produce all necessary export documentation ready for export (essential)
Build and maintain strong relationships with customers and team members
Attend and represent the company at exhibitions
Complaint Handling
Supporting the UK customer service team
Any other requirements to meet the needs of the business**
Skills and Experience Required:
Export and Logistics knowledge including International documentation and legal requirements
Excellent proven Customer Service experience
Proven track record of upselling
Intermediate MS Office skills
Working to targets
Good communication skills both written and oral
Ability to work under pressure and to tight deadlines
Additional language skills would be an advantage
Flexibility potential to travel internationally**
Benefits:Free Parking

Monday - Friday - full time hours
Company Pension
Life Insurance (after a qualifying period)
Excellent office environment
Competative Holidays plus Bank Holidays