Practice Support Executive - London, United Kingdom - Norton Rose Fulbright

Norton Rose Fulbright
Norton Rose Fulbright
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Practice Group / Department:
Environment, Safety & Planning Leadership - EMEA


Job Description:

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide.

We provide the world's preeminent corporations and financial institutions with a full business law service.

As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential.

We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion.


Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service.

We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing.

Our London office is currently recruiting for Practice Support Executive.

As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.

We celebrate multiple approaches and points of view and believe diversity drives innovation, so we're building a culture where difference is valued.

The Role

The delivery of high end legal services is becoming more complex and sophisticated.

This is being driven by new ways of structuring teams, the incorporation of new disciplines like legal project management and the use of new technology.

This role will be located in our London office and you will be responsible for providing high value dedicated support to fee earners across the business.

The role sits within the Practice Support Office, aimed at ensuring that our fee earners and clients receive the highest quality support and service delivery.

Key Responsibilities

  • Client facing / Administration_
  • Builds an understanding of the nature of the team and fee earners' work and plays an active role in the support that you can deliver e

g:
getting to know their clients; building relationships with the clients and their PAs; and proactively arranging regular catch ups for your fee earners and ensuring outcomes are followed up on

  • Attends fee earner/client requested meetings to take minutes and follow up on any action points
  • Manages demanding and complex diaries and inboxes, using own judgement to prioritise and deliver efficient scheduling of meetings and proactively resolving potential clashes and preparing any necessary paperwork
  • Organises complex travel and prepares full doortodoor travel itineraries
  • Manages team SharePoint site, including updating any material documents that are already on the site
  • Manages a varied workload, balancing different demands and deadlines
  • Drafts internal and external communications ensuring it is delivered through the appropriate methods to capture the recipients
  • Proactively builds relationships across the business both within fee earning and business services teams
  • Matter Management and Billing Support_
  • Providing full matter management support including opening new client/matters successfully; assisting
- with first draft of Engagement Letters; submitting further changes via matter managements forms when necessary; file/matter closure; archiving of closed matters

  • Provides support to and work with the Legal Project Management team as they support partners with matter related tasks throughout the lifecycle of the matter i.e. supporting fee earners with matter management, matter openings, reporting, billing etc
  • Creating reports for partners utilising SAP tiles and LPM PowerBI dashboards
  • Bill reviewer, taking responsibility for quality and accuracy
  • Liaise closely with WIP Controllers in respect of all billing instructions particularly in relation to high value/profile matters and/or matters with tight budgets
  • Keeping accurate records of expenses/disbursements/fees for client billing, liaising with billing department to monitor payment of fees and responding to internal and external requests for back up documentation and further information. Being proactive and knowing where bills are in every stage of the process is of paramount importance
  • Managing local counsel invoices
  • Managing client PO numbers
  • Weekly check of pending and held files
  • Business Development / Marketing_
  • Works with fee earners, marketing and business development teams to ensure regional objectives are met. This includes, but is not limited to, client development, profile raising, marketing and communications (including online and content marketing), pitching and event management
  • Captures and logs pitch opportunities
  • Ability to do first draft pitches utilising information a
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