Claims Handler - Birmingham, United Kingdom - Moston Consultants

Tom O´Connor

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Tom O´Connor

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Description
A Claims Handler is required to join a growing insurance claims handling company.

The successful applicant will join a motivated team of around 40 staff at a leading insurance claims handling specialist.

As a Claims Handler, you will process insurance claims in accordance with the company's best practice and clients individual claim philosophies, ensuring a positive experience for every client.

This is a busy role for an-organised and confident individual. Full training on insurance and claims handling will be provided.


Responsibilities:


  • Provide excellent customer service dealing with customer in a positive and friendly way.
  • Liaise with the policy holders and Insurance Companies to accurately validate claims circumstances and identify and report any potential fraud indicators
  • Accurately arrange a convenient collection via appointed courier service
  • Arrange inspections within via authorised panel of Inspection agents
  • Arrange delivery of replacements goods within contractual time frames
  • Provide the highest level of customer service at all times ensuring compliance
  • Achieve monthly targets in closing out claims to achieve bonuses.

Skills and experience:

  • Excellent customer service skills
  • Highlyorganised
  • A confident communicator in all situations
  • Able to understand insurance policies would be helpful (full training provided)
  • Experience working in the flooring industry in a relevant role (desirable)


This is an exciting opportunity for a personable and motivated Claims Handler to join a leading insurance services company, offering flexible tailored solutions and delivering a personal service to clients and policy holders alike.

In addition to your flooring knowledge there is the opportunity to acquire other product knowledge too.


Salary:
£21,000.00-£24,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Flexitime
  • Health & wellbeing programme
  • Onsite parking
  • Private medical insurance
  • Sick pay
  • Work from home

Schedule:

  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 2 years (required)


Work Location:
In person

Reference ID: 2474

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