Claims Handler - Birmingham, United Kingdom - Moston Consultants
Description
A Claims Handler is required to join a growing insurance claims handling company.The successful applicant will join a motivated team of around 40 staff at a leading insurance claims handling specialist.
As a Claims Handler, you will process insurance claims in accordance with the company's best practice and clients individual claim philosophies, ensuring a positive experience for every client.
This is a busy role for an-organised and confident individual. Full training on insurance and claims handling will be provided.Responsibilities:
- Provide excellent customer service dealing with customer in a positive and friendly way.
- Liaise with the policy holders and Insurance Companies to accurately validate claims circumstances and identify and report any potential fraud indicators
- Accurately arrange a convenient collection via appointed courier service
- Arrange inspections within via authorised panel of Inspection agents
- Arrange delivery of replacements goods within contractual time frames
- Provide the highest level of customer service at all times ensuring compliance
- Achieve monthly targets in closing out claims to achieve bonuses.
Skills and experience:
- Excellent customer service skills
- Highlyorganised
- A confident communicator in all situations
- Able to understand insurance policies would be helpful (full training provided)
- Experience working in the flooring industry in a relevant role (desirable)
This is an exciting opportunity for a personable and motivated Claims Handler to join a leading insurance services company, offering flexible tailored solutions and delivering a personal service to clients and policy holders alike.
Salary:
£21,000.00-£24,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Flexitime
- Health & wellbeing programme
- Onsite parking
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Experience:
Customer Service: 2 years (required)
Work Location:
In person
Reference ID: 2474
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