Six Month Fixed Term Allocator - London / Gatwick Airport, United Kingdom - World Fuel Services

Tom O´Connor

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Tom O´Connor

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Description
At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.


POSITION:
Allocator (Fixed Term - 1 April to 31 October)


BUSINESS SEGMENT:
Aviation


COMPANY BACKGROUND:

World Fuel Services Corporation is a Fortune 500 company providing aviation, marine and land energy, logistics, and technology solutions to customers and suppliers around the world.

Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.


With revenues in excess of $27 billion and over 5,000 employees worldwide, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logístical support and price risk management.

WFS,

is a publicly listed company (


NYSE:
INT), headquartered in Miami, Florida.


RESPONSIBILITIES:
World Fuel Services currently requires an Allocator

  • Acting as the first point of contact with customers and maintaining the highest standard of customer service levels
  • Assisting with the planning of vehicles and/or manpower
  • Allocate flights to operators using i6 computer system to ensure refuellings are completed on time
  • Monitor ACDM for any flight changes ie aircraft changes, destination changes, stand changes
  • Amend i6 to reflect flight changes
  • Monitor ACDM for any delays attributed to refuelling
  • Investigate delays
  • Liaise with Handling Agent
  • Monitor i6 for any discrepancies in vehicle meters
  • Report any incidents or potential issues to Supervisor or Manager
  • Roster meal breaks for refuelling technicians
  • Ensure vehicle weekly checks are carried out and vehicle board updated
  • Ensure vehicles are refuelled in a timely manner
  • Assist in keeping vehicle defect board updated and vehicle allocation
  • Act as Fire Marshal for the operation
  • Prepare daily manning sheets from current roster
  • Working across a rota in support of a 7 day 24 hour operation

PERSON SPECIFICATION (BACKGROUND AND SKILLS):

  • High level of computer literacy
  • Strong Customer Service Skills
  • Strong level of interpersonal skills
  • Ability to obtain an airside ID 5 years referencing essential
  • Ability to work alone
  • Proactive approach to safety procedures and Health and Safety within the Workplace
  • Current Driving Licence

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