Booking Clerk - Salford, United Kingdom - Northern Care Alliance NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

You will be responsible for answering incoming calls from patients, other staff, which will entail answering enquiries, handling complaints, troubleshooting problems and provide information.


You will also be responsible for providing an appointment booking service to enable patients to cancel and rebook future appointments whilst providing a confidential, efficient patient-friendly contact service.

Integral to the role with be the maintaining of the clinic administration functions on Patient Centre.

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