Customer Service Administrator Apprentice - Ringwood, United Kingdom - Peta Ltd

Peta Ltd

Verified Company

Ringwood, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Role:

Do you want a varied admin role that is not governed to sitting behind a desk? Like many of our previous apprentices, join the Elliotts team and become part of our success to help drive our business forward; the Customer Service Administrator Apprentice vacancy is for you.

PETA Ltd are proud to be working with Elliotts, a leading builders' merchant, to recruit a Customer Service Administrator Apprentice.

The Customer Service Administrator Apprentice will be at the heart of our business and based in one of our local branches.

From here you will learn everything there is to know about how a successful merchant branch and kitchen & bathroom showroom is run.

You will also be exposed to other divisions and areas of our business throughout your apprenticeship to help with your all-round development.

Elliotts love to invest in their staff; if the Customer Service Administrator Apprentice does well in branch, then there will be the chance to gain a permanent contract and career progression.

Training to be provided:

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

About the role:

General duties of the Customer Service Administrator Apprentice will include:

Learning about the products and services that we offer to our customers
Assisting with invoicing and other administrative tasks
Accurately taking messages and responding
Supporting accurate stock control
Working closely with various departments and offering support to other branches
Supporting the branch in adhering to Health & Safety regulations
Assisting with pricing and quoting on a range of materials and services
Using various IT platforms such as Microsoft Outlook, Word and Excel as well as an internal system (IntactIQ) to input data and look up products to order via online catalogues
Training will be given on the tasks outlined above.

Benefits:

Free parking
Life insurance
Annual profit share bonus
22 days annual leave plus 8 Bank Holidays
Employee support helpline/services
Proven track record of apprenticeship success and progression

Info:

***Monday to Friday 8:00am - 5:00pm. 40 hours per week (1-hour lunch break).

Essential skills:

***It is essential that the Business Administration Apprentice has strong communication skills, both verbal and written.

It is also required that they:

Have accurate numeracy skills when pricing and quoting; are able to understand measurements in discussions with customers
Can look for solutions as well as offering assistance if faced with challenges
Are friendly and personable with a positive approach to learning and work
Have the drive and passion to succeed
Are highly organised with a strong attention to detail
Value career development and engage in continuous selfimprovement
Have a good sense of responsibility and strong work ethic
Have 5 GCSE's including maths and English with at least grade 4/C or above (or equivalent qualifications such as Functional Skills or Key Skills at Level 2)

Desirable skills:

Some basic IT knowledge would be useful although training on internal systems will be given
Have good judgement and be able to work on own initiative
Teamworking skills: understanding that everyone has their part to play in the smooth running of day to day activities

About Us:
Here at Elliotts, we're clearly doing something right. We've been around for 178 years, helping our customers build. Our customers continue to choose us because we can supply anything they need to build a house.

Elliotts place high value on their staff as they are one of the key factors that have made and continue to make the company as successful as it is.