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Security Officer - Leeds, United Kingdom - Global Security Guards LTD

Global Security Guards LTD

Verified Company

Leeds, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

As a Retail Security Officer, your primary responsibility is to maintain a safe and secure environment within the retail establishment.

Your role involves safeguarding the store, its assets, and ensuring the well-being of customers and staff.

Here are key duties and responsibilities associated with this position:

1.

Surveillance and Monitoring:

Conduct regular patrols of the retail premises to deter and detect suspicious activities.
Utilize surveillance systems to monitor the store, identifying potential security threats.

2.

Customer Assistance:

Provide a visible and approachable security presence to reassure customers and deter theft or misconduct.
Offer assistance to customers in need, such as helping locate products or providing directions within the store.

3.

Access Control:

Monitor and control access points, ensuring that only authorized personnel enter restricted areas.
Verify the identification of employees, vendors, and visitors as needed.

4.

Loss Prevention:

Implement and enforce loss prevention measures to minimize theft, shoplifting, and fraudulent activities.
Collaborate with store management to develop and implement strategies for reducing shrinkage.

5.

Conflict Resolution:

Intervene in situations involving disputes, disturbances, or unruly behavior, aiming to deescalate conflicts peacefully.
Work closely with local law enforcement if necessary and report incidents to management.

6.

Emergency Response:

Respond promptly to emergency situations, such as fire alarms or medical incidents, and take appropriate actions.
Implement evacuation procedures and assist in coordinating emergency responses.

7.

Documentation and Reporting:

Maintain accurate and detailed records of security incidents, observations, and daily activities.
Prepare and submit incident reports to management, documenting any breaches of security or policy violations.

8.

Collaboration with Management:

Collaborate with store management to understand security needs and priorities.
Participate in regular meetings to discuss security concerns, updates, and recommendations.

9.

Asset Protection:

Safeguard highvalue merchandise and assets, ensuring they are protected from theft or damage.
Conduct routine checks to ensure the integrity of security devices, such as alarms and locks.

10.

Customer Relations:

Build positive relationships with customers and staff, fostering a welcoming and secure shopping environment.
Communicate effectively with individuals to address concerns and maintain a positive atmosphere.

11.

Training and Development:

Stay informed about the latest retail security trends, techniques, and technologies.
Participate in training programs to enhance skills and knowledge related to security procedures.

A Retail Security Officer plays a crucial role in creating a secure shopping experience for customers and protecting the store's assets.

By demonstrating vigilance, professionalism, and excellent customer service, you contribute to the overall success of the retail establishment.

Job Types:
Full-time, Zero hours contract

Salary:
From £11.50 per hour

Schedule: