People Services Team Leader - Liverpool, United Kingdom - Princes

Princes

Verified Company

Liverpool, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

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About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

Princes Liverpool is looking for a People Services Team Leader to join the People Operations team. This is an exciting opportunity to work for one of the UK's leading FMCG businesses within a management role. You will be responsible for the day to day management of the People Operations Team and support the UK business.
At Princes we offer Hybrid working, and the two days you are in the office (Mondays & Wednesdays) you will get to work in our impressive offices based in the Royal Liver Building in central Liverpool with a car parking pass to cover parking costs

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Dimensions

Day to day management of People Operations team (4 direct reports)
Approximately 2,300 UK colleagues across 8 UK sites (including Head Office). Supporting the needs of colleagues, HR Business Partners, People Managers, Directors and Board members
Key stakeholders include wider People Operations team (Payroll, Systems and Reporting and Compensation and Benefits) and wider people team (Recruitment, Site HR teams and L&D)

Principal Responsibilities

Activity planning for the People Operations central function including required daily, weekly, monthly and annual tasks and requirements
Ensure the team complete all tasks in a timely manner, aligned with SLAs with an emphasis on service delivery and quality
Lead by example ensuring involvement in day to day activity alongside process improvements and key projects
Develop, analyse and present Management information to drive continuous improvement across the function
Design and implement a clear training pathway ensuring all members of the team are fully competent and developed in their role
Drive positive behaviours within the team including ownership, accountability, customer satisfaction and customer service
Work collaboratively with the wider function on projects, process improvements and initiatives to improve the overall colleague experience

Why Princes?

Competitive salary
12.5% Corporate Bonus (75% Princes Company based, 25% individual performance based)
Hybrid

Working (Mondays & Wednesdays in the office, x3 days a week working from home)

Role Requirements

Experience of working within a People Operations or Shared Services environment, preferably in a Team Leader position
Experience of managing a team
Passionate about creating a positive experience throughout the colleague lifecycle
Curious, keen to learn and instil a learning culture within the team
Ability to lead and inspire a team, drive individual and team performance, coach for success and get the best out of all team members
Excellent customer services skills with ability to communicate to and influence others strong verbal and written communication skills
Excellent analytical and problemsolving skill, high level of attention to detail and accuracy
Excellent planning and organising skills with ability to manage multiple, sometimes conflicting, priorities effectively and adapt quickly to the changing needs of the function and wider business
Calm under pressure, ability to work to tight deadlines and prioritise own and team workload accordingly
Ability to work under own initiative as part of a wider team structure

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