Cctv Controller - Leeds, United Kingdom - Gough & Kelly Security

Gough & Kelly Security

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Gough and Kelly, an NSI Gold company, is a premier provider of security products and services and has served the north of England for over three decades.

We now have an excellent opportunity for a number of professional and motivated CCTV Controllers to join the team, in our fast-paced, customer focused control room.

The positions:

Permanent
4 on, 4 off; a mixture of day and night shift patterns available (12hour shifts)
A valid SIA CCTV licence
and Security Guarding/Door Supervisor licence is essential

Gough and Kelly value hard work and commitment, and in return, we are committed to giving back to our employees.

We have an excellent and ever-growing benefits package to set you on the right path from the day you join us:

Excellent rate of pay
£11.

25 per hour:

Wagestream instantly access up to 50% of your wages before pay day
Overtime available (premium rate with length of service)
Holiday entitlement 28 days paid per annum, increasing with length of service
Employee Assistance Programme (EAP)
Private Health Care Scheme (with length of service)
Employee Recognition Scheme
Pension scheme
Ongoing training
Cycle to Work Scheme

Main responsibilities:

To clock Guards on and off Timegate and book check calls, on and off. To follow up any issues, discrepancies, lates, escalate where necessary and communicate accordingly with the client.
To monitor CCTV activations on relevant systems to check the site is secure, take control of cameras and give audio warnings where applicable. To assist with reporting of camera faults and checks.
To sign in and out all keys (including vehicles) to all employees coming into the Control Room and to ensure that no keys are lost.
To assist with driver sheets by checking through the diary and scheduling times/locations, including site lock ups and patrols and to make adjustments if the client request changes. To gain up-to-date information for Mobile Response drivers so that they can investigate intruder alarms for key holding.

Required skills and attributes:

A valid SIA CCTV licence
and Security Guarding/Door Supervisor licence (essential)
Excellent communication skills, both written and oral
Strong computing skills
Strong customer service skills
Outstanding telephone and call handling ability
Flexibility and reliability
Ability to work under pressure
Be able to provide all the documentation and vetting information requested which includes being able to supply a full 5year work/education history

Gough and Kelly are an
equal opportunities employer. We are committed not only to our legal obligations, but also to the positive promotion of equality of opportunity in all aspects of employment.

Job Types:
Full-time, Permanent

Salary:
£11.25 per hour

Benefits: