Food and Beverage Assistant - London, United Kingdom - AWD Recruitment Limited

AWD Recruitment Limited

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Food and Beverage Assistant / Restaurant Waiting Staff who has excellent interpersonal and customer service skills with the ability to professionally meet and greet customers in a polite and friendly manner is required for a well
- established hotel chain based in Central London.

SALARY:
Competitive

LOCATION:
Central London

JOB TYPE:
Full-Time, Permanent Positions Available covering various shifts including night shifts

JOB OVERVIEW

We have a fantastic new job opportunity for a Food and Beverage Assistant / Restaurant Waiting Staff who has excellent interpersonal and customer service skills with the ability to professionally meet and greet customers in a polite and friendly manner.

Working as a Food and Beverage Assistant / Restaurant Waiting Staff you will be required to welcome, seat and serve food and beverages to customers in a positive, polite and professional manner, aiming to provide complete customer satisfaction.

As a Food and Beverage Assistant / Restaurant Waiting Staff you will assist in all aspects of F&B operations, working in an organised and efficient way to meet department schedules.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES
Your role as Food and Beverage Assistant / Restaurant Waiting Staff will include:
To maintain accurate record of customer reservations for the restaurants and bars

Check and accept deliveries

Verify use-by and expiration dates on all goods received

Assist in placing orders and requisitions. Complete all necessary paperwork as required

Keep menus, brochures and other promotional materials clean, tidy and readily available

Obtain a guest list from reception at the start of each shift

Ensure complete and accurate handover between shifts

To operate a cash register and a computerised point of sale

Accept and validate cash and credit/debit card payments in accordance with company policy. Correctly handle payments, receipts and change

Charge bills to room accounts after checking the guest name and room number against the guest list

Meet and greet customers at outlet's entrance in a polite and friendly manner

Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.)

Identify menu choices and record customer orders accurately

Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures

Serve alcoholic drinks following licensing law and weights and measures requirements

Serve drinks in the correct glassware at the correct temperature and with the appropriate accompaniments

Prepare buffet displays as required

Execute table, plated, buffet, carvery, silver, bar and any other type of restaurant service as required

Clear customer tables, buffets, trays and trolleys of soiled and unrequired table items

Carry out all work causing minimum disturbance to customers

Maintain dining and service areas clean and tidy

Maintain sufficient stock of clean table and service items, condiments and accompaniments

Clear and set-up tables

Make sure that all service equipment is clean and free from damage at all times

CANDIDATE REQUIREMENTS
To adhere to standards of conduct, dress, hygiene, uniforms, appearance and posture

Arrive on duty at the correct time

Attend and participate in departmental, cross-departmental and company training sessions as required

Accept changes or additions in work hours, which are necessary for the maintenance of uninterrupted service to hotel guests

Work in a manner, which is safe and unlikely to give risk of harm or injury

To be fully conversant with

The current licensing law

Weights and measures law

Food Safety Act and Food Hygiene regulations

Health & Safety at work requirements

Payment methods accepted by the company

Credit card Chip & Pin technology

Menu items and food ingredients

Wine and other beverage characteristics

Cocktails and other mixed drinks preparation

HOW TO APPLY

JOB REF:
AWDO-P11520

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