Temporary Face to Face Fundraising Assistant - London, United Kingdom - Love Success Plc

Love Success Plc

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Temporary Face to Face Fundraising Assistant:

Job Reference: LJC/FT/FTF

Date Posted: 1 December 2023

Recruiter: Love Success plc
Location: London
Salary: £13.00 to £14.00 Per Hour
Sector: Administrator/ Office Assistant/ Data Entry
Job Type: Temporary

Duration: 3 months

Work Hours:

Full Time

Job Title:
Face to Face Fundraising Assistant

Hours: 9 am - 5 pm

Work Style:
Hybrid

Duration: 3 months

Salary:
£13 - £14 per hour

Availability:
Immediate start

Join our client, a dynamic organisation committed to making a positive impact. Our client is dedicated to supporting causes that matter and seek a motivated Face to Face Fundraising Assistant to join their passionate team

Role Overview:

As a Face to Face Fundraising Assistant, your primary responsibility is providing efficient administrative support to ensure the seamless operation of our clients fundraising efforts.

You'll maintain high standards, achieve performance targets, and contribute to their mission-driven initiatives.

Responsibilities:

Provide handson day to day admin support to ensure the professional running of the facetoface programme
Support the administrative needs and management of facetoface agencies to ensure high standards are maintained and performance targets are achieved; and compliance standards met.
Supporting the team delivering responses to any complaints and queries relating to facetoface (including the mystery shopping programme, compliance reporting, complaint management, call listening).
Make sure agencies are updated with any materials needed for engagement and innovation's programme to inspire the fundraisers with a view to maintaining quality across the campaign and sustainability with subcontractors
Schedule delivery of the FR training programme. Add any trainings completed to the log. Update agency folders with new training materials
Support in processes handled by Supporter Care, ensuring process is being followed and escalations are being met in line with SLAs.
Maintain good working internal relationships with support teams including, but not limited to, Supporter Care, Data Imports, Creative, Data Analysis, Volunteering, Retail, localised Project teams. Support the F2F Manager to deliver and create messaging about F2F.
Send any materials and uniform to agencies as needed and keep materials logs up to date.
Ensure timely and accurate reporting on a regular basis on KPIs, providing updates on progress of facetoface campaigns, results, and promptly putting in place any agreed actions to mitigate dips against targets. Feed into departmentwide reporting meetings.
Raise purchase orders and measure spend against POs. Keep records of all expenditure across the campaign including sundry costs. Ensure invoices are internally approved in line with agreements
Work as part of multidisciplinary teams, implementing strategic plans to deliver the facetoface acquisition strategy
Support on adhoc F2F projects as and when required

Requirements: