Administrator - Alderton, United Kingdom - Optima Health

Optima Health

Verified Company

Alderton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Customer Service Administrator

Location:
Towcester - Business Park, Pury Road, NN12 7LS

Salary:
£21,255

Contract Type:
Permanent

Hours:
Full time 37.5 hours, Monday to Friday

Role Summary:

To provide a high standard of administrative support to the Optima Health Service. Ability to cope with a busy office and varied workload where accuracy and attention to detail is essential.

Main Duties and Responsibilities include:

Maintain a high standard of organisation and in conjunction with nursing/medical staff, manage diaries and clinics on their behalf, including arranging follow up appointments and vaccination programmes in line with recall schedules, in the event of cancelled appointments.
To maintain confidential health records using the Occupational Health database and carry out on going quality control of recorded information using the company system, ensuring the database is accurate and up to date at all times.
Receive all incoming mail, execute own areas of responsibility, sort and distribute remainder to relevant personnel.
Ensure all work is carried out according to the requirements of Access to Medical Records Act, Data Protection Act and Information Governance Regulations.

Experience, skills and knowledge required for the role:

Strong written and verbal communication skills
Pleasant and helpful telephone manner
Good attention to detail
Able to work under pressure
Good IT / PC skills including Microsoft packages

What Can We Offer You?

Excellent training and development opportunities
25 days annual leave + Bank Holidays
Employee discounts with big brands through Perkbox
Eye care test vouchers
Flu vaccination
Buy and sell holiday scheme
Share save scheme
Fantastic pension scheme
Life assurance

About Us
The new Optima Health is the UK market leader in the provision of Occupational Health and Wellbeing services.

Formed by the combination of three leading businesses (Optima Health, TP Health and Healthwork), the new Optima Health is more than the consolidation of the individual legacy businesses, our combined and complementary capability means we can offer unrivalled clinical expertise and industry leading tailored solutions to our clients.

Our aim is to improve the health and wellbeing of the UK workforce by supporting healthy high performance in our client organisations, helping them to achieve their full potential through their people.

Optima Health not only provide an excellent package, but we also offer a structured induction and training programme in your first few weeks, with touchpoints all the way through and support from your Line Manager.

One of our core values is One Team and growing and developing together is our key commitment. We offer tailored career development and opportunities for further training and qualifications, to support you in your career journey.

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation._