Medical Receptionist - Thirsk, United Kingdom - Topcliffe Surgery

Description

Topcliffe Surgery is delighted to be hiring a Medical Receptionist.

Located in the beautiful village of Topcliffe, Topcliffe Surgery is a well-run and friendly two Partner Dispensing Practice, well-established in a purpose-built surgery.

We operate with a strong communicative GP Partner team in a friendly staff/patient environment; therefore, it is essential that we recruit the right person to compliment the team.

• Greeting and directing patients,
• Patient registration,
• Booking appointments,
• Processing of information (electronic and hard copy),
• Assisting patients as required,
• Acting as the central point of contact for patients,
• Distribution of information, messages, and enquiries for the clinical team,
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
• Produce meeting agendas and record the minutes of meetings,
• Support other Administrative and Reception staff, providing cover during staff absences,
• Complete opening and closing procedures in accordance with the duty rota.

Person Specification

• Essential:_
• Educated to GCSE Level or equivalent
• Experience of working with the public
• Excellent written and oral communication skills
• Strong IT skills
• Clear and polite telephone manner
• Competent in the use of Microsoft Office and Outlook
• Effective time management, with the ability to accurately plan and organise
• Ability to work both as a team and independently
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow policies and procedures
• Flexible and cooperative to work between the core business hours of Mon-Fri 8am and 6.30pm.
• High level of integrity
• Sensitive and empathetic in difficult situations
• Ability to work under pressure
• Cooperation with a Standard DBS Check and employment references. Any job offers will be provisional and may be withdrawn if the aforementioned are not deemed satisfactory.
• Desirable:_
• Previous experience of Receptionist and Administrative duties
• Previous experience in a healthcare setting
• SystmOne user skills

Part-time with flexibility to cover absences.


Salary:
Dependent on experience


Job Types:
Part-time, Permanent

Part-time hours: 16-25 per week


Salary:
£10.42 per hour


Benefits:

• Company pension

Schedule:

• Day shift

Work Location:
In person

Application deadline: 31/08/2023