2nd Line Support Support - Stockport, United Kingdom - DCS Recruitment

DCS Recruitment

Verified Company

Stockport, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

My client is an international business with over 900 users across 18 offices across UK, Europe, USA and Asia. We're looking for an experience 2nd Line Support Engineer, responsible for the support of Desktop, servers and networks to varied internalcustomers.

Key responsibilities:

Dealing with faults/service desk tickets in order of priority in conjunction with and as directed by other members of the IT team and the Service Desk Manager
General maintenance and repair of PC's hardware
Windows and Apple Mac Desktop and Laptop Builds
Application installation
Setup of PCs and installation of Printers on a Network
Creating users account within Active Directory
Supporting Mobile device queries
Setting up new telephone extensions
Supporting the company's security protocols
Liaise directly with the end users
Maintenance of company IT assets
Updating of departmental documentation
Possible remote site visits with other IT team members

Desirable skills:

Mobile Device Management
Azure / InTune
Apple Mac support
Linux (Red Hat, Ubuntu)
Amazon Web Services (AWS)

Office 36

Windows 10
SCCM
Telephony systems
Project Experience

DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation,marital or transgender status, age, or nationality