Customer Operations Assistant - Walsall, United Kingdom - Oakley Recruitment Ltd

Oakley Recruitment Ltd

Verified Company

Walsall, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Oakley Recruitment is working in partnership with a leading organisation based in Walsall. This is an excellent opportunity to join a team as a Customer Operations Assistant on a full-time permanent basis.

Culture and Environment

Our clients culture has a family feel, everyone works incredibly hard and together as a team in a very welcoming and supportive environment.

The space has a relaxed feel to the place and you instantly feel welcomed.

Personality

You will need to be able to work in a reactive and fast paced environment with a passion for customer first, someone who is able to build rapport and build relationships with ease, a warm, friendly and approachable manner.

Reward
- £27k to £29k

45 hours per week; 7.30am5pm, 8am5.30pm, 7am4.30pm
28 days holiday including bank holidays
Pension scheme

Job Role

Managing the client's journey from inquiry to completion
Reaching out to existing clients, promoting services to increase turnover
Understanding client needs, providing professional advice and generating quotes
Following up on quotes and managing objections from potential clients
Creating and sending invoices based on quotes and client orders
Coordinating warehouse activities, including booking out, dispatch requests, and ordering materials
Planning and overseeing onsite resources and schedules
Arranging transportation from the fleet and ordering additional where required
Assisting team members with their workloads when necessary

Skills and experience