Administrator/receptionist - Kingsbridge, United Kingdom - University Hospitals Plymouth NHS Trust

Tom O´Connor

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Tom O´Connor

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Description

Book appointments and manage follow up waiting lists for out-patient clinics, prepping hospital patient notes and recording appointment outcomes in line with policy.

Ordering and tracing hospital notes via iPM, distributing notes after clinic.

To maintain accurate and timely electronic and hard copy information using organisational systems as directed and in line with policies.

Supporting operational staff to access management information; electronic and hard copy.

Collect and prepare information for service area users with support of line manager.

Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems.

Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues.

Be familiar with and adhere to the Health & Safety Policy and other Trust policies and procedures.

Be proactive and contribute ideas for improvement in the way the service is delivered. Able to work on own initiative, prioritising work within defined policies and procedures to set timescales. Ensure that all office support services e.g. post, filing, photocopying, are delivered in a timely manner.

Demonstrate own activities to new or less experienced employees.

To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager.

To support the line manager with banking and remittance service (including petty cash). Monitor stock e.g.

stationery and order supplies and equipment as required within the business area.

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