Underwriter - Chester, United Kingdom - Specialist Motor Finance Limited
Description
Underwriter - Hybrid working - Chester office - up to £30,000
Current shift patterns include.
Monday to Friday - 8am - 6pm - Rota basis, shifts are 8am-4pm or 10am-6pm
Every other Saturday 6.5 hours within the timeframe 7am - 5pm, with a day off in the week
Employee benefits
- Pension scheme up to 8%
- 26 days holiday + bank holiday (option to buy an additional 5 days)
- Employee referral programme
- Perks at Work
- Above and Beyond awards
- Income protection scheme
- Employee of the Year
- Long Service awards
- Discretionary annual bonus
- Life assurance
- Discounted gym membership
- Flexible working
- Training and exam sponsorship
- Employee assistance programme
- Paid volunteer days
- Social events
Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers.
Key responsibilities:
- Adherence to prescribed underwriting criteria and policy rules is required as part of the underwriting process, adhering to SMF's lending policies and procedures.
- Demonstrate responsible lending throughout the Underwriting decision process.
- Report Money Laundering suspicions to the FCI Team for investigation.
- Validating customer proof of address and income provided either at payout stage or prepayout, using different methods of income verification i.e. Payslips and Open Banking
- Identify and respond appropriately to applicants if they appear to be vulnerable customers, tailoring the service that SMF offer appropriately to the individual's needs.
- Deliver exceptional customer service.
- Ensure the principles of Treating Customers Fairly are adhered to.
- Undertake other tasks from timetotime to support the Payouts Department as required.
- Aid the Underwriting Team Leader and the Credit Risk Operations Manager as required.
- Quarterly sidebyside meetings to be attended with other SMF New Business Functions, including Payouts and Financial Crime Prevention
- Demonstrate the company Vision and Values
- Knowledge and understanding of nonprime consumer credit market.
- Understanding of regulatory guidelines in practice including the Consumer Credit Directive (CCD), Irresponsible Lending Guidelines (ILG), Data Protection Act (DPA), GDPR, Vulnerable Customers and Money Laundering (AML)
- Working knowledge of Experian and TransUnion (ShareReport, Callvalidate & the Affordability Report)
- Analytical and logical approach
- Excellent telephony skills
- Excellent communication skills
- Ability to work under pressure.
- Problem solving skills.
- You must act with integrity.
- You must act with due skill, care, and diligence.
- You must be open and cooperative with the FCA, the PRA and other regulators.
- You must pay due regards to the interests of customers and treat them fairly.
- You must observe proper standards of market conduct.
- You must act to deliver good outcomes for retail customers.
Job Types:
Full-time, Permanent
Pay:
Up to £30,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- Onsite parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Underwriting: 1 year (preferred)
Work Location:
Hybrid remote in Chester, CH4 9RF
Reference ID:
Underwriter
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